Frequently Asked Questions

Everything you need to know about your Eagle Creek experience.

What is the standard shipping timeframe?

Standard shipping typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy on all unworn items with original tags attached. Returns are free for domestic orders via our online returns portal.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

Eagle Creek is committed to ethical fashion. We prioritize organic cotton, recycled polyesters, and partners who adhere to fair labor standards across our supply chain.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.